Application Support

NIDHiTECH excels in applications developed using a full lineup of technologies and architectures (e.g., Desktop, Client-Server, Web, Mobile, etc.) on hardware ranging from PCs to Mainframe systems. We support applications running on Windows, Unix, Linux, iOS, Android, IBM-OSs, DOS and OS2.

Our Application and Production Support Services include …

  • Application resources provisioning & management
  • Installation and configuration services
  • Application monitoring & health-check services
  • Bug reporting, verification and fixing
  • Application enhancements
  • Change requests management
  • Release management
  • Database management
  • Resource utilization reporting
  • Backup and restore services
  • 24X7 support
  • ITIL processes adoption
  • Application helpdesk